Why do hospitality sites install guest services like High Speed Internet Access (HSIA), Video on Demand (VoD), Mini-bars, etc. into their properties? Mainly, it is to attract a certain clientèle and (hopefully) create a new revenue stream. But how can they get the most out of their guest services? The answer: Interfacing. Pretty much all sites these days have a Property Management System (PMS) to handle their reservations and guest accounts. So why not interface their revenue generating guest services with their PMS? If a guest is checking out and their staff has to print out their accommodation bill from [...]

After far too long with the old site, we are proud to announce our new Net Retriever site is now online. With a lot of new content and hopefully easier for everyone to find the information they require. Looking forward to hearing your feedback, please drop us a line and let us know what you think!